Privacy notice

A clear summary of how your information supports your request and communication.

Information you share

  • Contact details (such as name, email, and phone) to respond to your request.
  • Trip details (such as preferred date and traveler count) to coordinate timing and service fit.
  • Message content you send (including any accessibility or luggage notes).

How we use it

  • To review and coordinate your request.
  • To communicate with you about pickup guidance and any needed follow-ups.
  • To improve clarity across future requests by learning from general service questions.

Sharing and service coordination

  • We may share necessary details with service providers to fulfill your request.
  • We aim to share only what’s needed for coordination and customer communication.

Your choices

  • You can opt to receive email updates for request-related communication.
  • If you have questions or want details about a specific request, contact our support team.
Plain-language commitment

We keep things straightforward: your information is used to coordinate services and support your booking experience. For anything specific to your request, reach out to support.

Questions about your data?

Send a message to get clarity about request information and communication preferences.